Website Privacy Policy

Last Updated: 6/14/25

Introduction

River & Refuge Wellness Co. LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is comitted to protecting the information that you share with us. This Privacy Policy explains how we collect, use, and protect the limited personal information you share through our website, in accordance with U.S. and Kentucky state laws.

Information We Collect

We may collect the following information:
- Personal Information: Name, email, phone number, billing information, and any information you voluntarily submit through contact forms, appointment bookings, or newsletter sign-ups.
- Usage Data: IP address, browser type, referring website, pages viewed, and time spent on the site.

We do not collect health records or sensitive personal data through the website.

How We Use Your Information

Your information is used to:
- Deliver purchased services, provide scheduled services, or respond to inquiries
- Send you updates or newsletters (with your consent)
- Improve the basic functionality of the site or comply with legal obligations

Third-Party Services & Data Sharing

We use trusted third-party services to help us operate this website or provide services that may include:

- **Squarespace Email Campaigns**: Collects your name, email, and tracks engagement with emails. You can unsubscribe at any time.
- **Acuity Scheduling**: Collects information needed to book sessions, such as name, contact info, and appointment time.
- **PayPal, Venmo, Square, Stripe**: Securely process payments. We do not store your credit card details. Their privacy policies govern all financial transactions.

We do not sell or rent your information. These third parties are required to protect your data and use it only for the services we request.

Cookies and Site Analytics

We may use basic cookies to analyze traffic and improve site performance. You can disable cookies in your browser settings.

Your Rights

You may:
- Request access to or deletion of your personal information
- Opt out of email communication at any time

To do so, either unsubscribe via your email provider or contact us at: info@riverandrefugewellness.com

Data Security

We use reasonable security measures to protect your data, though no system can guarantee 100% security.

Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children.

Legal Compliance

We comply with applicable privacy laws, including Kentucky state regulations and U.S. consumer protection standards.

Updates to This Policy

We may update this policy from time to time. Changes will be posted on this page with a new “Last Updated” date.